We respect your privacy and the confidentiality of all information that you give us.
Totem Asset Group, LLC. ('Totem Asset Group' or 'We' or 'Us' or 'TAG') is the sole owner of the totemasset.com website ('Website') and all of the information collected on it. Totem Asset Group collects information from users in several ways through the Website.
We do not knowingly contact or collect personal information from children below the age of 16 years. If you believe we have inadvertently collected such information, please contact us so that we can either obtain parental consent or delete the information.
This Policy applies only to information collected through our Website and is not related to any information collected offline.
There is no need to request that an account be created for you or give consent to personal data processing when searching and viewing certain publicly available information on our website. Users will, however, need to attest to and confirm their status as a Qualified Eligible Participant as defined in section 4.7 of the Commodity Exchange Act in order to access this publicly available data or to request joining our monthly email distribution list.
If you do request that an account be created for you, or if you join our monthly email distribution list, then you will have to share some limited personal data with us so that we can provide you with access to our information.
During registration you will be required to provide us with:
We use your contact details such as email address or phone number to authenticate your account, ensure its security along with the security of our information and to prevent spam, fraud and abuse.
User information may be collected using either secure server-side forms on our site, or using a 3rd-party service provider.
Mailing list information may be collected using a 3rd-party service provider MailChimp
Scheduling information may be collected using a 3rd-party service provider Calendly
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of the Website nor will you be able to access subscriber areas if cookies are disabled.
Like most websites, We use web server log files. Records in our log files include internet protocol (IP) addresses, browser types, internet service providers (ISP's), referring pages, exit pages, platform types, and date/time stamps. We use web server log files to administer the site, to provide broad traffic information for site planning purposes, and to ensure that our terms of service agreement are being adhered to. IP addresses are not tied to personally identifiable information in our web server log files.
We collect the following information about the devices that you use to visit the site: IP-address of the device, operating system and browser version. We are collecting this information to prevent spam and abuse of our services.
Web beacons are tiny graphics with a unique identifier that allow us to track usage patterns, count users who have visited a particular page, etc. Web beacons only collect limited information, including a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of Website. We use web beacons in connection with Google Analytics service. The information generated related to our Website is used to create reports about the use of the Website. We use this information to develop, test and improve our services further.
We do not display advertising on the website, but we do utilize Amazon.com to display our list of recommended reading material. Advertisers are able to see general statistics that include the amount of impressions and clicks.
We use Secure Socket Layer (SSL) encryption technology in order to protect certain information that you submit. This type of technology protects you from having your information intercepted by anyone while it is being transmitted to Totem Asset Group. While on a secure page, such as our dashboard, the 'lock' icon in the browser window is displayed, confirming that a secure, encrypted connection has been established with the Website. We work hard to ensure that our Website is secure and that we meet industry standards. We also use other safeguards, such as firewalls, authentication systems (e.g., passwords and personal identification numbers), and access control mechanisms to control unauthorized access to systems and data.
We are constantly improving the ways we collect, store and process data which including physical security measures that help us counter unauthorized access to our systems.
We also do our best to protect user information offline. All of our users' personal information is restricted to our offices. Only employees who need to see the information to perform their jobs are allowed to access it. The servers that store personally identifiable information are located in a secure environment in a locked facility.
We send all new users a welcome activation email to verify their email address.
Users cannot opt-out of these messages, though they can deactivate their account.
On rare occasions it is necessary to send out service-related announcements or important newsletters. For instance, if our service is interrupted for a prolonged period or major functionality upgrade is released, we might send all users an email message. Also, we can sometimes use your email address to send marketing messages. Users can refuse to receive such messages in the future by clicking unsubscribe in one of the emails.
To maintain the requirements of our regulatory authorities, the National Futures Association and Commodity Futures Trading Commission, we need to be very careful about the content of the information we are sharing and with whom we are sharing. Therefore, some sensitive documents retreived from our site's repository will requite an added layer of access approval and requests will be logged into a transaction file.
In the course of normal business activities and to better serve our user's best interests, certain records of activities such as but not limited to meetings, emails, phone calls and document retreival may be recorded into our secure 3rd-party CRM software PipeDrive.
We can store and disclose your information to law enforcement authorities, state or government agencies if we establish that such disclosure is necessary to comply with the law. This includes responses to court orders or subpoenas, as well as other judicial or regulatory processes.
In accordance with the General Data Protection Regulation (GDPR), you have the right to access, correct, transfer and delete your data. You also have the right to object to certain ways your data is processed and to restrict such processing.
This includes your right to:
Each user can view and manage his/her personal data in their profile settings.
Each user can view and manage his/her mailing list information by following the settings link found in each email.
You have the right to refuse to use our website and to delete your account. You need to contact our support team to do so. We will respond to requests about this within a reasonable timeframe.
Totem Asset Group, Inc.
2144 Ashland Ave.
Evanston, IL 60201